Kick Drum Decals would first like to thank you for choosing us to supply your band with your website and/or merch. We pride ourselves on providing only the highest level of service and quality and assure you that we take your concerns seriously so if you have an issue with our product or service we encourage you to always feel free to contact us immediately and we will do what we can to resolve the issue. Below is a detailed description of our company policies regarding product returns/exchanges and proof sign-offs.
Due to the nature of the product, custom decals, apparel, or any other printed or cut materials are not be eligible for refund. If a situation arises where the custom item is damaged in shipping we will exchange it upon receipt of the damaged return. For eligible products please return unused in the original packaging with the reference # attached given to you by the representative that approved the transaction.
Shipping prices and methods vary from product to product. We try to find the lowest shipping rates on standard shipping products so if expedited shipping is required you may upgrade as you see fit.
If you represent a musical act and are looking for a sponsorship, please feel free to contact us to request an application. Each application will be reviewed and decided upon within 48 hours and we will contact you with the reasons for our decision. The terms of your sponsorship offer will depend on the value added and all levels of sponsorships are available. We are a company of musicians who have seen most levels of the industry and now how having a professional support team behind you can better your chances for success.
If you have any questions about our product or policies please feel free to contact us and we will be glad to help. If you would like to know more about our stickers and decals please follow this link.
- Kick Drum Decal
- Guitar Skins
- Custom Apparel
- Poster Designs